Deposit Policy

  • Once you’ve booked a tattoo appointment with Dark Horse Tattoos, your tattoo artist will be reserving a block of their time researching, and preparing for your tattoo in advance of your appointment.
  • YOUR NONREFUNDABLE DEPOSIT GOES TOWARDS YOUR ARTIST’S PREPARATION TIME, AS WELL AS RESERVING YOUR APPOINTMENT ON OUR CALENDAR.
  • A missed appointment will negatively impact your artist’s work flow. In some cases, missed appointments could leave your artist without any income for the entire work day. Reaching other clients who are willing to fill your canceled or missed appointments is often impossible.
  • Our deposit policy is designed to offset the negative effects of cancellations, and rescheduling.
  • We understand that unforeseen events may impact your ability to keep a scheduled tattoo appointment. This policy is designed to allow for appointments to be rescheduled, but with a fair agreement in place to protect Dark Horse Tattoos and the artists.
  • Deposits are always non-refundable/non-transferable and can only be deducted from the cost of tattoo sessions. Changing your mind about getting the tattoo is not a valid reason to have your deposit refunded.
  • The deposit will be deducted from the final quoted price of your session. In the event of multiple session tattoos, your deposit will be retained as a deposit on your next session(s).
  • Rescheduling without adequate notice normally results in losing your entire deposit but this policy is suspended due to Covid-19.
  • If you would like to change an appointment, contact us by phone during studio hours. Dark Horse Tattoos Daily (no holidays)12pm-8pm EST Phone (540)288-8370

Covid-19 Guidelines

At this time we have new guidelines we must follow moving forward. Please join us in working towards everyone’s health and safety!

  1. Moving forward we can only work by appointment. No walk-ins.

  2. Clients must come in alone and must wait in their vehicles until the appointment. Call when you arrive in the parking lot to let reception know you are present. Reception will call you back when your artist is ready. (540)288-8370

  3. We ask all people to wear masks at all times.

  4. Only bring your cell phone, car keys, ID, and payment method inside. Please leave ALL purses, coats, backpacks, vapes, extra stuff, etc. in your vehicle. This is critical to stop the spread of germs.

  5. No food/drink/gum/mints/etc allowed. Please step to your car for all needed consumables.

  6. Call to reschedule if you’re sick, have been exposed to Covid-19 or are in quarantine. Cancellation policies are waived.

  7. All tattoo consultations will be performed remotely. Please install Zoom on your phone, tablet or laptop in advance of your remote consultation. Make sure your thoughts are organized. Be as precise as possible. Have visual references available to email directly (no links please).

  8. Please make use of frequent hand-washing and hand sanitizer.

  9. We will, as always, make use of single use tattoo equipment and PPE. We will, as always, maintain our vigorous facilities cleaning using fast-acting medical grade disinfectants.

  10. Our facility will utilize its high powered industrial air exhaust system which was installed when the space was a nail salon to change out the studio air continuously.

  11. We will be taking temperatures to ensure no one has a fever.